By accessing our website or placing a reservation with Golden Luck Villa, you agree to comply with and be bound by the following terms and conditions.
1. Booking & Reservation Policy
- All reservations are subject to room availability and official confirmation by Golden Luck Villa.
- Guests must provide accurate, complete, and verifiable details during the reservation process.
2. Check-in & Check-out
- Standard Check-in Time: 2:00 PM
- Standard Check-out Time: 11:00 AM
- Early check-in or late check-out requests depend on availability and may incur additional charges.
3. Cancellations & Modifications
- Cancellation requests must be submitted directly via our official contact channels.
- Refund eligibility depends on the specific booking terms, timing of cancellation, and advance payment policies.
4. Property Rules & Guest Responsibilities
- Guests are expected to treat the villa premises, furniture, and amenities with reasonable care.
- Any intentional damage, loss, or excessive wear caused to the property will be billed directly to the responsible guest.
- Prohibited activities include illegal substances, hazardous items, and disruptive noise levels that disturb the neighborhood.
5. Limitation of Liability
- Golden Luck Villa accepts no liability for loss, theft, or damage to personal valuables brought onto the premises.
- Guests remain fully responsible for the safety of their belongings throughout their stay.
6. Governing Law
- These Terms of Service are governed by and construed in accordance with the laws of Sri Lanka.
7. Contact Information
For any inquiries regarding our Terms of Service, please reach out to our management: